Refund policy

We understand that sometimes that perfect outfit needs a little adjustment! At Sparkle, we want to ensure a dazzling shopping experience, so we offer a convenient size exchange policy.

Exchanges:

We happily accept exchanges for size discrepancies within [Number] days of receiving your order. Items must be unworn,unwashed, with all tags attached, and in their original packaging.

Here's how to swap sizes:

  1. Give us a call at +961 70 204 269 and let our friendly team know you'd like to exchange an item. Have your order number and desired size ready.
  2. We'll provide a return authorization number (RAN) and instructions on sending back your original item.
  3. Once we receive your return and confirm it meets the exchange policy criteria, we'll promptly ship the new size to you, free of charge!

Please note:

  • Currently, exchanges are only available for a different size of the same item. If you'd like a different style or item,you can return your original purchase and place a new order.
  • Exchanges are limited to one size up or down from the original purchase.
  • Items marked as "Final Sale" are not eligible for return or exchange.
  • Original shipping charges are non-refundable.

Refunds:

At this time, we do not offer traditional refunds on purchases. However, if you receive an incorrect or damaged item,please contact us immediately at +961 70 204 269 and we'll be happy to resolve the issue as quickly as possible.

Sparkle is Here for You:

We're committed to providing you with stunning clothing and exceptional service. If you have any questions or concerns about our return and exchange policy, don't hesitate to call us!

Contact Us:

Phone: +961 70 204 269

Shine on with Sparkle!